Land and Property Services Guide

Wednesday, 23rd July 2025

Land and Property Services: A Complete Guide to LPS in Northern Ireland

Trying to figure out who manages rates in Northern Ireland or where to go when your bill doesn’t make sense? That’s where Land and Property Services comes in. Known as LPS Northern Ireland, this agency plays a central role in property valuation, billing, and registration. In this guide, we’ll explain exactly what they do, how to find the right rates NI contact number, and what to expect if you visit a rates office Belfast location.

What Is Land and Property Services?

Land and Property Services (LPS) is an agency within the Department of Finance in Northern Ireland. They are responsible for valuing new business properties, collecting rates, maintaining the land register, and overseeing mapping services through Ordnance Survey Northern Ireland (OSNI).

What LPS Northern Ireland Covers

• Property valuation for domestic and non-domestic rates
• Billing and collecting rates
• Managing the Land Registry
• Delivering mapping data through OSNI

Understanding Land and Property Services Rates

Land and Property Services rates are how local and regional governments in Northern Ireland fund essential services like bin collection, street maintenance, and schools. Your bill is based on the capital value of your home or new business (as of 1 January 2005) and local council ‘poundage’ rates.

You can estimate your rates online using the LPS Rates Calculator.

LPS Northern Ireland Contact Information

Need to speak to someone at LPS? Here's how to get in touch.

• Rates NI phone number (for billing and payments): 0300 200 7801
• Rates NI contact number (for general enquiries): 0300 200 7801
• Email: [email protected]
• Website: nidirect.gov.uk/lps

If your query relates to land registration or mapping services, the website also lists separate contacts for those departments.

Rates Office Belfast? Here’s Where to Go

If you're based in Belfast, you might prefer speaking to someone face-to-face. The main NI rates office Belfast location is:

Land & Property Services
Lanyon Plaza
7 Lanyon Place
Belfast
BT1 3LP

Visiting the Rates Department Belfast in Person

You’ll need to book an appointment before visiting. The rates department Belfast deals with:

• Ratepayer ID assistance
• Bill disputes or account errors
• Cheque payments
• Land valuation queries

Other Rates Offices in Northern Ireland

Besides Belfast, LPS operates additional offices in Ballymena, Craigavon, Derry/Londonderry, Enniskillen, and Omagh. Each provides similar services and can help with rate queries and payments.

When Should You Contact LPS?

It’s worth reaching out to LPS when you:

• Have a question about your rate bill
• Need to update your contact or property details
• Want to appeal your property’s valuation
• Require a rates exemption or reduction
• Are unsure about ownership records

What Is the Rates NI Contact Number?

The main Rates NI contact number is 0300 200 7801. You can use this to discuss billing, make payments, update property details, or ask questions about rate relief for your small business.

Tips for Dealing with Land and Property Services

To make your contact with LPS smoother:

• Have your ratepayer ID and account number ready
• Write down your query or concern before calling
• Use the online portal when possible to avoid call wait times
• Double-check office hours before visiting any LPS location

Making the Most of Land and Property Services

Understanding what Land and Property Services does, and how to reach the right person or office, can save you time and stress. Whether it’s querying your valuation, paying your bill, or visiting the rates office Belfast, knowing where to turn makes all the difference.

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